This Health and Safety Policy sets out the standards and procedures followed by Cleaners Catford to protect our employees, clients, visitors, contractors, and members of the public during the delivery of our cleaning services. Our aim is to provide a safe and healthy working environment and to prevent accidents, injuries, and work-related ill health in all locations where we operate.
Cleaners Catford is committed to managing health and safety as an integral part of our business. We will comply with applicable health and safety legislation and follow recognised best practice across our cleaning activities in homes, offices, and commercial premises. We will provide the resources, information, training, and supervision necessary to maintain safe systems of work and to continuously improve our health and safety performance.
Overall responsibility for health and safety within Cleaners Catford rests with the company management. Management is responsible for implementing this policy, ensuring that suitable arrangements are in place, and reviewing performance on a regular basis.
Supervisors and team leaders are responsible for day-to-day health and safety management, including communicating safe working procedures, monitoring compliance, and addressing hazards as they arise.
All employees, contractors, and temporary staff have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions. Staff must follow all safety instructions, use equipment correctly, wear appropriate protective equipment where required, and report hazards, incidents, and near misses promptly to their supervisor.
Cleaners Catford will conduct and maintain suitable and sufficient risk assessments for our cleaning tasks and working environments. Risks will be identified, evaluated, and controlled so far as is reasonably practicable. Where necessary, task-specific procedures will be developed to ensure that work is carried out safely and consistently.
Risk assessments will be reviewed periodically, and whenever there are significant changes to work activities, products, equipment, or locations. Identified control measures will be communicated to staff and incorporated into training and supervision.
We recognise that cleaning chemicals and products can present hazards if not used correctly. Cleaners Catford will ensure that all hazardous substances used in the course of our work are assessed and controlled in line with relevant regulations and guidance.
All products will be used strictly in accordance with the manufacturer instructions. Staff will be trained in safe handling, correct dilution, storage requirements, first aid measures, and what to do in the event of spills or accidental exposure. Safety data information for the products we use will be made available and explained to employees as needed.
Cleaning chemicals will be stored securely, segregated from incompatible substances, and kept out of reach of children and pets when working in domestic properties. Containers will be clearly labelled and never decanted into unmarked bottles.
Where risks cannot be adequately controlled by other means, Cleaners Catford will provide suitable personal protective equipment such as gloves, eye protection, masks, or protective clothing. Staff must use the protective equipment provided in accordance with training and report any defects or issues immediately.
Personal protective equipment will be selected based on the type of work undertaken, the chemicals used, and the environment in which services are delivered. Replacement items will be provided whenever equipment is damaged, worn, or otherwise unsuitable.
Cleaning work often involves lifting, carrying, pushing, and pulling equipment or materials. Cleaners Catford will minimise manual handling risks by using appropriate tools, trolleys, and techniques and by organising work to reduce unnecessary lifting.
Employees will receive manual handling guidance and instruction on how to move objects safely, avoid overreaching, and use correct posture. No employee is expected to lift or move loads that are beyond their capability.
All equipment, including vacuum cleaners, floor machines, and other powered tools, will be maintained in safe working order. Defective equipment must not be used and will be taken out of service until repaired or replaced.
When delivering cleaning services in client homes, offices, and commercial sites, Cleaners Catford will take all reasonable steps to protect occupants, visitors, and members of the public. Work areas will be organised to reduce trip hazards, with cables and equipment placed safely and signs used where appropriate to indicate wet floors or restricted areas.
Staff will respect client property and security requirements, keep workspaces tidy, and avoid blocking exits, fire routes, or access to emergency equipment. Any hazards identified on site that are outside our control will be reported to the client or the appropriate person as soon as reasonably practicable.
All employees will receive appropriate induction training covering general health and safety responsibilities, emergency arrangements, accident reporting procedures, and the correct use of cleaning materials and equipment. Additional task-specific training will be provided as required.
Supervision levels will reflect the nature of the work, the risks involved, and the competence of the individual. Ongoing refresher training will be delivered where necessary to maintain standards and introduce updated procedures or new products.
All accidents, incidents, and near misses arising from our work will be recorded and investigated where appropriate to identify causes and prevent recurrence. Employees must inform their supervisor without delay if an incident occurs, even if no injury is apparent.
Cleaners Catford will maintain clear emergency procedures for fire, serious injury, chemical spills, and other foreseeable events. Staff will be instructed on how to raise the alarm, evacuate safely, and obtain assistance. When working at client sites, we will cooperate with and follow the client emergency arrangements.
Cleaners Catford recognises the importance of supporting the overall health and wellbeing of our staff. We will take reasonable steps to manage workloads, reduce unnecessary stress, and provide a working environment that promotes dignity and respect. Any health concerns that may affect an employee's ability to work safely should be raised with management so that suitable adjustments can be considered.
This Health and Safety Policy will be monitored on an ongoing basis and formally reviewed at regular intervals or following significant changes in legislation, our operations, or any major incident. Feedback from employees and clients will be taken into account when updating procedures and improving standards.
Cleaners Catford is committed to continual improvement in health and safety performance and to fostering a culture in which safety is understood, valued, and actively supported by everyone involved in the delivery of our cleaning services.
Hire our cleaners Catford and pay nothing for professional cleaning help.
Price List
| Carpet Cleaning | from £ 55 |
| Upholstery Cleaning | from £ 55 |
| End of Tenancy Cleaning | from £ 95 |
| Domestic Cleaning | from £ 13.50 |
| Regular Cleaning | from £ 13.50 |
| Office Cleaning | from £ 13.50 |
*Price excluding VAT
*Minimum charge apply
(57)
.jpg "Cleaners Catford")
.jpg "Cleaners Catford")